Legal

Privacy Policy

Effective date: January 1, 2025

Altor Care ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website and services.

Information We Collect

We collect information you provide directly to us when you fill out forms on our website, including your name, email address, phone number, and the details of your care inquiry. We may also collect information automatically when you visit our website, such as your IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to respond to your inquiries, match you with qualified caregivers, process service agreements, communicate with you about your care plan, and improve our services. We do not sell your personal information to third parties.

Information Sharing

We may share your information with caregivers assigned to provide services to you, with service providers who assist in our operations (such as scheduling software), and as required by law. All caregivers and service providers are bound by confidentiality agreements.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at the information provided below. Florida residents may have additional rights under applicable state law.

Cookies

Our website may use cookies to enhance your experience. You can set your browser to refuse cookies, though some features of our website may not function properly without them.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us at: Altor Care · info@altor-care.com · +1 (656) 600-3347 · Tampa Bay, FL